FAQ

What is DraftCheck?

Draftcheck a document tool kit comprised of a ton of features and functionality to help you produce the best and most error free documents you can quickly.

  1. Draft is the best drafting companion you could ask for.  Whether it is redlining an existing agreement to be more in line with
  2. Check is an AI-powered technical review tool that finds all the nooks and crannies.  It is designed to find errors in lightning speed that people often miss, and ensure that everything from redlines, definitions, and cross-references is right the first time.
  3. Share is a pre-send check metadata checking and removal tool to ensure that once you are ready to share a document with a third party, you can be sure that you are only sharing the information you want to.
  4. SmartSuite which is comprised of SmartCompare and SmartMerge
    1. SmartCompare is the most advanced and detailed document comparison engine on the market.  SmartCompare will find all moves, edits, changes, and modifications to a document and present them in context.
    2. SmartMerge will merge 5 documents into a single docx file, with any and all changes and the associated author attribution.

Does DraftCheck offer a free trial?

Yes, we offer a free 30-day trial.  Feel free to sign up at http://www.draftcheck.com.

Do you use or store my data?

DraftCheck does not use or store your data except to provide the services requested.

What does that mean?  For most of our tools, everything is done locally on your machine and nothing is sent to DraftCheck.

For our SmartSuite tools, we process your document and delete the server copy immediately after the service is completed.

For our AI tools, we are storing your document content for the earlier of 24 hours or the end of the session.

In short, your documents, your information, not ours.  We aren’t using it and for the up to 24 hours it is stored on our servers for AI purposes, we can’t access it.  Completely confidential and private.  We don’t share it with any third parties.

Please note that we do use analytics software to monitor usage and respective trends to simply see what functions or tools users are using.  But we are not tracking inputs or output.

What languages does DraftCheck support?

Currently DraftCheck only supports English language documents.

Can I use DraftCheck offline?

DraftCheck is an internet connected application, which means your computer must be connected to the internet.  However some more basic functionality will continue in an offline mode.  SmartDoc Suite does not function offline.

How many devices can I use DraftCheck on?

The limit is 1 user, so 1 concurrent user.

What Platforms does DraftCheck support?

Draftcheck is available for both Microsoft Word desktop and 365 online version as an “Add-In” and Google Docs/Drive as an “Extension.  Other platforms may be supported in the future.

How do I install DraftCheck?

You can go to our website at http://www.draftcheck.com  or straight to the Chrome Web Store for the Chrome Extension or to the Microsoft Application Store for the Microsoft Word Add-In.

Once you open a document in Microsoft Word, DraftCheck should be right in your toolbar.

If you using it with Google Docs, once you have installed the extension, check out our “How to Setup Our Google Chrome Extension” guide.

Why does DraftCheck need access to my Google Drive?

Permissions are requested based on the feature you want to use.  If you want to utilize the “picker” where you can select files from Google Drive, the extension will need access to it.

Why can’t I use my account with another email address/account?

DraftCheck utilizes SSO, which means that we are linking your DraftCheck account to your Google/Microsoft Account. Your account is limited to the email address/account you used to sign up for your trial/subscription.  Ensure that the email address you used when you signed up is the same one that you use with your Google/Microsoft account.  If you need to change the email address, it’s recommended to cancel your subscription and sign up again.

Can I use my DraftCheck subscription with more than one Google/Microsoft account or more than one email address?

Not at this time.

I want to cancel my subscription, how do I do that?

If you go to our website https://portal.draftcheck.io/ and click in the top left of the website “Sign In”.  There you can cancel your subscription.